Driver Account Registration
To register for a Keavibe driver account, applicants must be at least 21 years old with a valid driver’s license held for a minimum of three years, possess a clean driving record with no major traffic violations in the past three years, have a valid vehicle insurance policy, pass a comprehensive background check including criminal and driving record verification.

Provide proof of vehicle ownership or authorized use, submit accurate personal and vehicle documentation on our website and complete mandatory driver training thereinafter, Applicant will on this validation will be on orientation maintain a minimum performance rating to ensure and agree to all terms of service with the entire process typically taking 7-14 business days from application submission.

Account can only be activated when all submitted information are accurate in other to complete and verifiable. Any false or fraudulent information found may result in immediate rejection of application and potential legal action will be apply to the applicants by required to pay a non-refundable background check fee and undergo vehicle inspection to ensure compliance with Keavibe’s safety and service standards.

Driver Account Registration and Related Challenges
To operate as a driver on the Keavibe platform, an individual must successfully complete the driver account registration process and meet all eligibility requirements established by Keavibe and applicable law. Driver registration is available only to individuals who are legally authorized to provide transportation services in the jurisdiction in which they intend to operate. This includes meeting minimum age requirements, holding a valid and unrestricted driver’s license, and maintaining lawful access to a vehicle that satisfies Keavibe’s safety, quality, and operational standards.

As part of the onboarding process, drivers may be required to submit personal information and supporting documentation, including government-issued identification, driver’s license details, vehicle registration, proof of insurance, and other information necessary to verify identity, eligibility, and compliance. Keavibe may review, verify, and validate this information using internal systems or third-party service providers, where permitted by law. Submission of documentation does not guarantee approval, and Keavibe reserves the right to accept or reject any driver application at its sole discretion.

Driver account registration may be delayed, restricted, or denied due to various challenges, including incomplete or inaccurate information, failure to meet vehicle or safety standards, unsuccessful verification checks, regulatory or legal limitations, or operational constraints in certain locations. Keavibe does not guarantee that all applicants will be approved or that approved drivers will receive ride requests or continuous access to the platform.

Once a driver account is approved, drivers are required to maintain ongoing compliance with all eligibility requirements. This includes keeping licenses, registrations, insurance, and other required documentation valid and up to date, as well as ensuring that the vehicle remains in safe operating condition. Keavibe reserves the right to request updated information or re-verification at any time and may temporarily suspend access to the platform while such reviews are conducted.

Keavibe may monitor driver accounts to ensure compliance with these Terms of Service, platform policies, safety standards, and applicable laws. If a driver fails to meet or maintain required standards, provides false or misleading information, engages in unsafe, unlawful, or abusive behavior, or becomes subject to legal or regulatory action affecting eligibility, Keavibe may suspend or terminate the driver account without prior notice, to the extent permitted by law.

Drivers acknowledge that approval for registration does not create an employment relationship with Keavibe and does not guarantee any minimum level of work, earnings, or platform availability. Continued access to the Keavibe platform is conditional upon ongoing compliance with these Terms of Service and all applicable legal and regulatory requirements.

Passenger Account Registration and Related Challenges
To access and use the Keavibe platform as a passenger, an individual must create a passenger account and meet all eligibility requirements set forth in these Terms of Service. Passenger account registration is available only to individuals who are legally permitted to use the service in their jurisdiction and who have the legal capacity to enter into a binding agreement. By registering for an account, passengers represent that all information provided during registration is accurate, complete, and current.

During the account creation process, Keavibe may require passengers to provide certain personal information, such as a name, contact details, payment information, or other data necessary to facilitate ride requests and platform functionality. Keavibe may verify passenger information through reasonable methods to protect platform security, prevent fraud, and comply with applicable laws. Passengers are responsible for maintaining the confidentiality of their account credentials and for all activity conducted through their account.
Passenger account registration or continued access to the platform may be delayed, restricted, or denied due to various challenges, including the submission of incomplete, inaccurate, or misleading information, failure to meet eligibility requirements, suspected fraudulent activity, violations of these Terms of Service, or technical or operational limitations. Keavibe does not guarantee uninterrupted access to the platform or the availability of transportation services at all times.

Passengers are required to use the Keavibe platform in a lawful, respectful, and responsible manner. Any misuse of the platform, including abusive behavior toward drivers or other users, attempts to circumvent payment systems, or violations of applicable laws or platform policies, may result in temporary suspension or permanent termination of the passenger account, without prior notice were permitted by law.

Keavibe reserves the right to review, suspend, or terminate passenger accounts at its discretion when necessary to protect user safety, maintain service integrity, or comply with legal or regulatory obligations. Termination or suspension of an account does not relieve the passenger of responsibility for any outstanding payments, fees, or obligations incurred prior to such action.

Passengers acknowledge that account registration does not guarantee the availability of drivers, acceptance of ride requests, or continuous access to the Keavibe platform. Continued use of the service is conditional upon ongoing compliance with these Terms of Service and all applicable laws and regulations.

Challenges and Limitations in Driver Account Creation
Driver account creation on the Keavibe platform may be subject to various challenges and limitations that can affect the approval, timing, or continuation of access to the service. Keavibe does not guarantee that every applicant who submits a driver registration request will be approved or permitted to operate on the platform. Approval depends on the driver’s ability to meet all eligibility, safety, legal, and operational requirements at the time of application and on an ongoing basis.

One common challenge in driver account creation arises from the submission of incomplete, inaccurate, outdated, or inconsistent information or documentation. If the information provided by a driver cannot be successfully verified, conflicts with existing records, or fails to meet Keavibe’s standards, the registration process may be delayed, rejected, or suspended until the issue is resolved. Keavibe is not responsible for delays caused by errors or omissions in driver-submitted information.

Driver registration may also be limited or denied due to legal or regulatory restrictions. Transportation laws, licensing rules, insurance requirements, or government regulations may vary by location and may change over time. In some jurisdictions, Keavibe may be required to limit the number of active drivers, pause new registrations, or deny access entirely to comply with local laws or regulatory directives.

Operational and business considerations may further affect driver account creation. Keavibe may restrict or temporarily suspend new driver registrations in certain geographic areas due to market demand, service capacity, safety concerns, or platform performance considerations. Such limitations are applied at Keavibe’s discretion and do not entitle applicants to approval, compensation, or priority access at a later time.

Additionally, driver account creation may be impacted by the results of verification, background, or compliance checks conducted directly by Keavibe or through authorized third-party service providers, where permitted by law. Failure to meet safety, conduct, or compliance standards may result in denial of registration or removal from the platform, even after an account has been initially approved.

Drivers acknowledge and agree that challenges or limitations in account creation are an inherent part of operating a regulated transportation platform. Keavibe reserves the right to modify, suspend, or discontinue driver onboarding processes at any time to ensure legal compliance, user safety, and service quality, without creating any obligation to approve or maintain driver accounts.

Challenges and Limitations in Passenger Account Creation
Passenger account creation on the Keavibe platform may be subject to certain challenges and limitations that affect a user’s ability to register for, access, or continue using the service. Keavibe does not guarantee that every individual who attempts to create a passenger account will be successful or that access to the platform will be uninterrupted. Account availability and functionality depend on compliance with these Terms of Service, applicable laws, and platform requirements.

Passenger registration may be delayed, restricted, or denied if the information provided during account creation is incomplete, inaccurate, misleading, outdated, or cannot be reasonably verified. Keavibe may require verification of identity, contact information, or payment details to prevent fraud, ensure platform security, and comply with legal or regulatory obligations. Failure to successfully complete any required verification process may result in denial of account creation or temporary suspension of access.

Technical, operational or system related limitations may also affect passenger account creation or use of the platform. Service interruptions, software updates, network failures, or system maintenance may temporarily prevent users from creating accounts or accessing certain features. Keavibe does not guarantee continuous or error-free operation of the platform and is not responsible for delays or limitations caused by technical issues beyond its reasonable control.

Passenger account creation or continued access may also be limited due to suspected fraudulent activity, misuse of the platform, repeated cancellations, payment failures, chargebacks or violations of these Terms of Service or related policies. Keavibe reserves the right to monitor passenger activity and to restrict, suspend, or terminate accounts when necessary to protect drivers, other users or the integrity of the platform.

In certain locations, passenger access to the Keavibe platform may be affected by legal, regulatory, or governmental requirements. Local laws, public safety measures, or regulatory directives may restrict the availability of transportation services or require Keavibe to limit or suspend passenger registrations in specific areas or during certain periods.

Passengers acknowledge and agree that challenges and limitations in account creation or platform access are an inherent part of operating an online transportation service. Keavibe reserves the right to modify, suspend, or discontinue passenger account registration or access at any time, with or without notice were permitted by law, and without creating any obligation to provide access, compensation, or continued service.

Account Termination (Drivers and Passengers)
Keavibe reserves the right to suspend or terminate any driver or passenger account in accordance with these Terms of Service and applicable law. Account termination may occur at any time, with or without prior notice, where permitted by law, and may be based on safety, legal, operational, or compliance considerations.

A user’s account, whether driver or passenger, may be terminated if the user violates these Terms of Service, any related policies, or applicable laws or regulations. Violations may include, but are not limited to, providing false, misleading, or incomplete information, engaging in fraudulent, abusive, unsafe, or unlawful behavior, misusing the platform, attempting to circumvent payment systems, or failing to meet eligibility or verification requirements. Keavibe may also terminate accounts if a user’s conduct poses a risk to the safety, security, or well-being of other users, third parties, or the public.

Driver accounts may be terminated if the driver fails to maintain required licenses, insurance, vehicle standards, or legal authorization to provide transportation services, or if the driver becomes subject to legal, regulatory, or enforcement actions that affect eligibility. Passenger accounts may be terminated for repeated payment failures, chargebacks, excessive cancellations, abusive behavior toward drivers or support staff or misuse of the platform.

Keavibe may also suspend or terminate accounts due to operational, technical, or regulatory requirements, including compliance with governmental orders, changes in law, platform restructuring, or service availability limitations in certain locations. Account inactivity for an extended period may also result in termination.

Users may voluntarily terminate their account at any time by following the account deletion process available on the Keavibe platform or by contacting customer support. Voluntary termination does not relieve the user of responsibility for any obligations incurred prior to termination, including outstanding payments, fees, or unresolved disputes.

Upon suspension or termination of an account, the user’s access to the Keavibe platform and related services will be disabled. Any unused credits, promotions, or benefits may be forfeited, to the extent permitted by law. Keavibe may retain certain account information as required for legal, regulatory, security, or legitimate business purposes.

Termination of an account does not limit Keavibe’s right to pursue any remedies available under law or equity, nor does it affect provisions of these Terms of Service that by their nature are intended to survive termination, including payment obligations, limitation of liability, dispute resolution and governing law.

Effect of Termination
Upon the suspension or termination of a user’s account, whether initiated by the user or by Keavibe, the user’s right to access or use the Keavibe platform and any related services will immediately cease. The user will no longer be able to log in, request or accept rides, access account features, or use any benefits associated with the account.
Termination of an account does not cancel, waive, or eliminate any obligations incurred by the user prior to the effective date of termination. Drivers and passengers remain responsible for all outstanding payments, fees, charges, penalties, or other amounts owed to Keavibe or third parties, as applicable, that arose before termination. Any unresolved disputes, claims, or investigations that began prior to termination may continue to be addressed in accordance with these Terms of Service and applicable law.
Any unused credits, promotions, discounts, rewards, or incentives associated with the terminated account may be forfeited upon termination, to the extent permitted by law, and will not be redeemable, refundable, or transferable. Keavibe is not obligated to compensate users for lost access, potential earnings, or anticipated use of the platform resulting from account termination.
Keavibe may retain, store or process certain user information after termination as required or permitted by law, including for purposes such as legal compliance, dispute resolution, fraud prevention, security, accounting, and recordkeeping. Personal data will be handled in accordance with Keavibe’s Privacy Policy and applicable data protection laws.
Termination of an account does not limit Keavibe’s right to pursue any legal remedies available under applicable law for violations of these Terms of Service, misuse of the platform, or unlawful conduct. Keavibe may also cooperate with law enforcement or regulatory authorities where required.
Provisions of these Terms of Service that by their nature are intended to survive termination will remain in full force and effect after the account is terminated. These provisions include, but are not limited to, payment obligations, limitations of liability, disclaimers, indemnification, dispute resolution, and governing law.